Privacy Policy
Service provider
| Trade name | MRACLE Veri ve Bilgi Teknolojileri Sanayi ve Ticaret Limited Şirketi |
| Address | Meydan Mahallesi, Üniversite Yolu Sokak, No: 31/C, 31200 İskenderun/Hatay, TÜRKİYE |
| MERSİS no. | 0623211395700001 |
| Tax office / no. | Akdeniz VD / 6232113957 |
| [email protected] | |
| Telephone | +90 532 705 79 50 |
This text explains what data the WAY-LOO application and the way-loo.com website process. The disclosure required by Turkish data protection law (KVKK) is a separate text and should be read together with this policy.
1. Driver side: no account
The driver side works without an account. No name, phone number or e-mail is requested.
1.1. Location
Location permission is requested only while the app is in use. Background location is never requested. During navigation, location is used by a foreground service so that guidance continues with the screen off; this is visible in the notification area.
Location data is:
- sent to the map provider to calculate routes;
- sent to our own server to find nearby and on-route listings;
- not stored against a driver on the server — it is used for the request and discarded.
1.2. Weigh-station reports
When you report a weigh station, the location, the heading if available and an optional note are sent. The report is anonymous: a daily rotating device hash that cannot be resolved to an identity is stored, solely to stop one device reporting the same point repeatedly.
1.3. Stored on the device
Your language, vehicle type, the language catalogue, the downloaded weigh-station package and the last cargo list are stored on the device. They are not sent back to the server.
2. Business and cargo side: there is an account
2.1. Data collected
- Phone number (verified over WhatsApp).
- For businesses: trade name, tax number, address, category, location, photograph.
- For cargo listings: display name; optionally company name, tax number, city.
- Listing texts and their translations.
- Credit ledger entries.
- Consent records: which contract version you accepted, when, and with which IP address and client.
2.2. Showing the phone number
A cargo poster's number is shown to drivers while the listing is live. This is taken as explicit consent. When the listing is removed or expires, the number is not shown.
3. Cookies
The app uses no cookies. The website uses only the technical cookie needed for it to work; there are no advertising or tracking cookies. Details are in the cookie policy.
4. Third parties
| Party | Purpose | What is sent |
|---|---|---|
| Mapbox | Maps and navigation | Location, route points |
| Meta (WhatsApp Cloud API) | Phone verification, notifications | Phone number |
| DeepL | Translating listing texts | Listing text |
Map tiles and road data come from OpenStreetMap contributors; administrative boundaries come from Natural Earth.
5. Retention
- Consent records and credit entries: for the statutory retention period.
- Listings: until removed or expired; archived afterwards.
- Audit log: for the configured period, then deleted.
- On account deletion: personal data is anonymised; records that must be retained are kept in de-identified form.
6. Your rights
To exercise your rights under article 11 of the KVKK, write to the address on the contact page. You can also delete your account from within the app.
7. Security
Session tokens are held in encrypted storage on the device. All communication with the server uses HTTPS.
8. Changes
When this policy changes, a new version number is published; earlier versions remain accessible.
The Turkish text prevails. This version was produced from the Turkish original; in case of any discrepancy, the Turkish text governs.